Information Page

DISCLAIMER: THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE

The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various natural health topics. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website. Reliance on any information appearing on this website is solely at your own risk.

SHOPPING, DELIVERY & SHIPPING

Handled With Care is pleased to be able to offer FREE nationwide delivery throughout New Zealand on orders over $100 NZD*

*Please note that large / oversized items are excluded from the free shipping offer. If you have any questions about shipping costs for large / oversized items please contact me at handledwithcarenz@gmail.com

PRESENTS & GIFT SERVICE

Giving a gift is easy!  I’ll provide a gift tag and gift box for your selected goodies, or gift wrap in furoshiki  on your behalf,  for only $8 (for orders of products / workshop vouchers of $100 or more, this will be free of charge).

Simply email me and include a short message you wish to have included.  If you have a special date in mind, don’t forget to include this in the instructions for delivery.

RETURNS AND EXCHANGE POLICY

At Handled With Care, I strive to build long-term relationships with each and every one of my customers. I can only accomplish that if you are happy with the products you buy from me. Send me an email if you have any concerns. I am happy to refund your money or exchange any item that you aren’t 100% satisfied with, within 60 days from when they were dispatched to you. 
Note that delivery charges are non-refundable.

Please be aware that returned items must be in their original, unused condition with all original packaging/labels attached and be accompanied by your proof of purchase. I am committed to meet my obligations under the Consumer Guarantees Act.

I’ll do my best to ensure your exchange/refund is handled quickly. Handled With Care is not able to accept responsibility if your returned item(s) are lost in transit, therefore I recommend that you use a postage service that provides tracking and delivery to the door.